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Plumsense

Terms & Conditions

Welcome to Plumsense. Please read these Terms carefully before using our website, platform, and services. By accessing or using Plumsense, you agree to these Terms & Conditions.

1. Overview

Plumsense (“we”, “our”, “us”) provides IoT-based monitoring and analytics solutions. By using our products or services (“Services”), you agree to comply with these Terms. If you are entering into this agreement on behalf of a company, you confirm that you are authorised to do so.

2. Use of Services

  • You may use Plumsense Services only for lawful, internal business purposes.
  • You agree not to misuse, copy, reverse-engineer, or interfere with the platform or connected devices.
  • You are responsible for maintaining the confidentiality of your account and credentials.

3. Data & Privacy

Your data is handled as described in our Privacy Policy.
  • You retain ownership of your data.
  • We process data strictly to provide and improve our Services.

4. Payments & Fees

  • Pricing and billing details are outlined in your service agreement or order form.
  • All invoices are payable within the agreed timeline.
  • Plumsense may suspend or terminate access for overdue accounts after reasonable notice.

5. Intellectual Property

All software, content, and materials on Plumsense are our exclusive property. You are granted a limited, non-transferable licence to use the Services. You may not copy, resell, or create derivative works without written permission.

6. Security & Compliance

Plumsense follows strict data protection and cybersecurity practices, including encryption, access control, and continuous monitoring.
If a security breach occurs, we will notify affected customers as required by law.

7. Limitation of Liability

To the maximum extent permitted by law:
  • Plumsense shall not be liable for indirect or consequential losses, including loss of data, profits, or business interruption.
  • Total liability for direct damages will not exceed the total fees paid for Services in the 12 months preceding the incident.
  • Nothing in these Terms limits liability for fraud or personal injury caused by negligence.

8. Termination

Either party may terminate Services with written notice for material breach or non-payment. Upon termination, your data will be securely deleted or returned as per our Data Processing Agreement (DPA).

9. Governing Law

These Terms are governed by the laws of [insert applicable jurisdiction — e.g., India / England & Wales].

Any disputes will be subject to the exclusive jurisdiction of courts in that region.

10. Updates

We may update these Terms from time to time. Material changes will be communicated via our website or email before taking effect.